Abuse Policy

1. Prohibited Activities

The following activities are strictly prohibited:

• Sending spam or unsolicited bulk emails (UBE/UCE)
• Phishing, fraud, or impersonation
• Hosting malware, viruses, or malicious scripts
• Operating botnets or command-and-control servers
• DDoS attacks or network interference
• Hosting illegal content or copyrighted material without authorization
• Exploitation of software vulnerabilities

2. Spam & Email Abuse

Customers may not use our services to send unsolicited emails or operate bulk mailing systems without verified opt-in consent.

Accounts generating excessive spam complaints may be immediately suspended.

3. Security Violations

Any attempt to gain unauthorized access to servers, systems, or other customer accounts will result in immediate suspension and potential legal action.

4. Resource Abuse

Excessive CPU, memory, bandwidth, or disk usage that negatively impacts server stability may result in:

• Temporary suspension
• Service limitation
• Upgrade recommendation

5. Reporting Abuse

Abuse complaints may be reported to our security team with full details, including logs, timestamps, and relevant evidence.

6. Investigation & Enforcement

Upon receiving a complaint, we may:

• Investigate logs and activity records
• Request clarification from the account holder
• Temporarily suspend the service during investigation
• Terminate services in severe or repeated cases

7. Cooperation with Authorities

Nellobytehost Hosting Company reserves the right to cooperate with law enforcement agencies and regulatory authorities where required by law.

8. Policy Updates

We reserve the right to update this Abuse Policy at any time. Continued use of our services constitutes acceptance of the updated policy.